Storyline · business · 2 reports from 2 newsrooms
Google Cloud outage disrupts UK businesses
First reported Oct 20, 6:32 AM ET · Latest Oct 20, 10:34 AM ET · Explainer updated Oct 20, 11:01 AM ET
Where things stand
The Wall Street Journal reports that Google says its services are recovering after a cloud outage that disrupted online services for several U.K. banks and other businesses. Earlier the same day, The Guardian detailed the outage’s impact, noting that Revolut and other firms experienced service disruptions.
What changed
The latest report adds that Google has begun restoring services, whereas the earlier coverage focused on the outage’s immediate effects on customers.
Questions we’re following
- The reports do not explain what caused the outage or how long the disruption lasted before recovery began. Open
Background
Google Cloud provides the computing infrastructure that many companies, including banks and fintech firms like Revolut, rely on for online operations. An outage in Google’s London region meant those services could not be accessed, leading to transaction problems for customers.
What to watch
No specific date for a full resolution or further investigation is provided.
Ask this story
Answers come only from our reporting on this story, with the sources they rest on. If it doesn’t say, we’ll tell you.
Timeline of reporting
- Google Says Services Are Recovering After U.K. Cloud Outage Hits Businesses — Wall Street Journal
Alphabet’s Google said services were recovering after a cloud outage on Tuesday disrupted online services for several U.K. banks and other businesses.
- Google Cloud outage: Revolut suffers service disruption as bank customers report problems – business live — The Guardian
Rolling coverage of the latest economic and financial news, as Google suffers a a major Cloud outage in its London region this morning The pound has rallied after Britain’s unemployment rate fell unexpectedly this morning to 4.7%. Sterling has gained half a ce
How this works: stories from different newsrooms are grouped by topic, then AI writes the explainer using only those reports. It may miss context the reports don't include.